Privacy Policy

Last updated: October 26, 2026

Cutekit Tech (HK) Limited, trading as CuteKit (“CuteKit,” “we,” “us,” or “our”), operates www.cutekitofficial.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you browse our website, sign up for updates, or contact us.

For the activities described in this policy, CuteKit is responsible for deciding how your personal information is used, except where another provider processes information independently under its own privacy policy.

Our website is hosted on Shopify, which provides the platform that supports our online store.

1. Our Current Pre-Launch Stage

CuteKit is currently preparing for its product launch. Our website provides product information and allows visitors to register for launch updates and product availability notifications. We are not currently accepting orders or payments.

Joining our mailing list does not place an order, reserve inventory, or guarantee a launch or delivery date.

We will update this policy as necessary when purchasing becomes available or when our data practices change.

2. Personal Information We Collect

The information we collect depends on how you interact with our website.

Information you provide

We may collect:

• Contact information: your email address and any name or other contact details you choose to provide.

• Product interests: the products or models you select when requesting launch updates or availability notifications.

• Subscription preferences: your marketing choices and records of your subscription or withdrawal of consent.

• Support communications: the content of messages, attachments, and other information you send when contacting us.

Please do not send passwords, complete payment card details, government identification documents, or other sensitive information in ordinary support messages.

Information collected through website use

Our website and its service providers may collect:

• IP address and approximate location inferred from it;

• browser type, device information, and operating system;

• pages viewed, links clicked, and the time and duration of visits;

• referring pages, campaign links, and information associated with a signup;

• cookie identifiers and similar technical information.

Some information is necessary to operate and secure the website. Other collection depends on the features in use, your privacy choices, and applicable law.

Information from service providers

We may receive information from Shopify and providers supporting our website, subscription forms, email communications, security, and website performance. This may include subscription status, delivery information, technical logs, and website activity reports.

3. How We Use Personal Information

We use personal information to:

• operate, maintain, and secure our website;

• provide information about CuteKit products;

• record product interests and manage launch notification requests;

• send updates you request and marketing emails where you have opted in;

• respond to questions and provide customer support;

• understand which pages, products, and campaigns interest visitors;

• improve website content, navigation, and signup experiences;

• detect spam, fraud, misuse, and security incidents;

• maintain records of privacy choices and respond to privacy requests;

• comply with applicable legal obligations and protect legal rights.

Where applicable law requires a legal basis for processing, we rely on consent, our legitimate interests in operating and improving our business, compliance with legal obligations, or steps taken at your request before entering into a contract.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

4. Launch Notifications and Marketing Emails

When you register for launch updates or product availability notifications, we use your email address and selected product interests to provide relevant communications.

We may record the page or campaign associated with your signup to understand how visitors find us and which products interest them.

You can unsubscribe using the link in our marketing emails or by contacting support@cutekitofficial.com.

Unsubscribing from marketing does not prevent us from responding to a message you send or communicating with you about a privacy request.

We may retain a limited record of your unsubscribe request to help ensure that we respect your preference.

5. Cookies, Shopify, and Privacy Choices

Cookies and similar technologies

Our website uses cookies and similar technologies to support website functionality, security, preferences, and, where enabled and permitted, analytics and marketing.

Where required by applicable law, we seek consent before using non-essential cookies or similar technologies.

You can manage available choices through the website’s privacy controls. You can also change your browser settings to block or delete cookies. Blocking some cookies may affect website functionality.

Shopify’s role

Shopify hosts our website and processes information needed to provide and improve its services. Information submitted to our website and technical information about visits may be processed by Shopify and its service providers.

Where Shopify Network Intelligence or related enhanced services are enabled, Shopify may use information about interactions with our store, other merchants, and Shopify to provide services such as analytics, personalization, and advertising. Such processing is subject to applicable privacy choices and legal requirements.

For certain activities, Shopify processes personal information independently and is responsible for responding to requests concerning that processing.

You can learn more through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Advertising and data-sharing choices

Certain uses of information for personalized advertising may qualify as “sharing,” a “sale,” or processing for targeted advertising under applicable privacy laws, even when no money is exchanged.

Where these activities apply, you may have the right to opt out. Use any available data-sharing or cookie controls on our website, or contact support@cutekitofficial.com for assistance.

Where required by applicable law, we honor recognized opt-out preference signals, such as Global Privacy Control. A browser-based choice may apply only to the browser or device from which the signal is sent.

6. How We Disclose Personal Information

We may disclose personal information to:

• Service providers: including Shopify and providers supporting hosting, email delivery, customer support, website analytics, and security.

• Providers of optional features: where you use a feature involving another provider, subject to the relevant notices and your privacy choices.

• Advertising or marketing partners: where such services are enabled, subject to applicable consent and opt-out requirements.

• Professional advisers and authorities: when reasonably necessary to obtain advice, comply with law, respond to valid legal processes, prevent harm, or protect rights.

• Parties to a business transaction: in connection with a proposed or completed merger, acquisition, financing, restructuring, or sale of business assets, subject to appropriate safeguards.

• Other recipients you authorize: when you direct or consent to a disclosure.

We limit disclosures to information relevant to the purpose and apply contractual or other safeguards where appropriate.

7. Third-Party Websites and Companion Apps

Our website may link to third-party websites, app stores, social media platforms, or companion apps.

This policy describes CuteKit’s website and related communications. It does not replace the privacy notices that apply when you use a third-party service or companion app.

Before using those services, review their privacy notices and permission requests, including any permissions involving cameras, microphones, device information, or account data.

If you send us information about an app or device issue for support, we process the information you provide under this policy.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention depends on the type of information, our relationship with you, your privacy choices, legal requirements, and legitimate needs such as resolving disputes and preventing misuse.

For example, we retain subscription information while managing your requested updates, and may retain a limited suppression record after you unsubscribe. Support communications may be retained for follow-up, service quality, and resolving related issues.

When information is no longer needed, we take reasonable steps to delete it or anonymize it, subject to applicable requirements and backup retention processes.

9. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no website, storage system, or transmission method is completely secure. Please avoid sending sensitive information through ordinary email or contact forms.

10. International Processing

CuteKit operates from Hong Kong, and Shopify and other service providers may process or store information in other countries, including the United States and Canada.

The privacy laws in those locations may differ from those where you live.

Where applicable law requires safeguards for international transfers, we use appropriate mechanisms, which may include recognized adequacy decisions or approved contractual safeguards.

11. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

• request access to personal information we hold about you;

• correct inaccurate personal information;

• request deletion of personal information;

• obtain a portable copy of certain information;

• restrict or object to certain processing;

• withdraw consent where processing is based on consent;

• opt out of applicable sales, sharing, or targeted advertising;

• appeal a decision concerning a privacy request;

• complain to your local data protection authority.

These rights may be subject to legal exceptions.

To submit a request, email support@cutekitofficial.com with the subject line “Privacy Request.” Describe your request and, where possible, contact us using the email address associated with your interaction with CuteKit.

We may need to verify your identity before fulfilling a request. We will request only information reasonably necessary for verification. Where permitted by law, an authorized agent may submit a request on your behalf, subject to verification of their authority.

We will respond within the period required by applicable law. If we cannot fulfill a request, we will explain the reason where required. You may request a review of our decision by replying to our response.

We will not discriminate against you for exercising applicable privacy rights.

12. Children’s Privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact support@cutekitofficial.com so we can investigate and take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, business practices, service providers, or legal obligations.

We will publish the updated policy on this page and revise the “Last updated” date. Where required, we will provide additional notice or obtain consent before making changes that affect how personal information is used.

14. Contact Us

For questions about this policy or to exercise privacy rights, contact:

CuteKit
Operated by Cutekit Tech (HK) Limited

Email: support@cutekitofficial.com

Business address:
Room G228, Block G, 12/F
Winner Factory Building
55 Hung To Road, Kwun Tong
Kowloon, Hong Kong SAR

For general support inquiries, we normally respond within 48 hours, or within 72 hours during weekends. Privacy requests are handled within applicable legal deadlines.

If you do not receive a reply within the expected timeframe, please check your spam folder or contact us again.